The Live Answer Advantage
| Have your phones answered by a live person Day & Night,
7 days a week and even on holidays.
It is a
fact--Live answering will capture more
messages and information from your callers than a voice mail system will.
With Eagle
Message, your emergency calls will be answered and
dispatched following your procedures. We will even follow an
escalating list of
employees to get the situation resolved. You simply can't do that with a voice mail system.
In
business, people resent being shuffled around like cattle.
Statistics prove people do not like telephone system
merry-go-rounds. They do not like leaving their important messages in voice
mail--especially if they are in the middle of an emergency.
Your clients want to be able to talk to a
real, live person.
That's what we provide. Sure, we
have voice mail. We find voice mail to be a very useful
tool. But, you can be certain your clients
want the option of talking to a real, live, intelligent person, first.
...A History of Service
For twenty years, we have been giving our clients what
they've come to take for granted: solid, accurate, and reliable service. ...And that's the
way it should be.
We understand that quality service means more than good intentions;
it means trust and performance. With our knowledge of the communications industry,
dedication to traditional service values, honesty and integrity, and with our skilled, committed staff, you can
walk away from your office and feel confident your calls are being handled in a
professional, courteous manner.
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How Eagle Can Work for You
When someone calls your number, they are
greeted by your professional Eagle Receptionist. Your caller receives the greeting
and information just as you have specified. Our receptionist takes a message and/or
collects information according to your instructions, and: 1) notifies you
immediately by
alphanumeric pager, 2) notifies you by fax, 3) or passes the message
through to your email. If immediate notification is not
necessary, the message may be placed in your voice mail, or saved
for you to you to retrieve later. If desired, we can even
record your message (along with our interaction with your client).
Couple all these services with our order
acceptance capabilities, and our web services, and your 'virtual office' is a
reality!
(You
will find "New Clues" boxes on several pages of this site.
They are components of a game
site with which we participate. You are welcome to play if
you wish. Cash and other prizes go to winners.)
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